Help desk technicians assist individuals with day-to-day computer use, including installation, maintenance and troubleshooting of software, hardware, networking, and other aspects of personal computing.
As the first-tier level of support, help desk techs answer telephone calls and electronic messages from people experiencing issues with the operation of one or more computers. They may be employed by a private enterprise and serve specifically the employees of the company, which requires deep familiarity with the company’s chosen operating systems and any proprietary software applications.
The Bureau of Labor Statistics (BLS) projects that job opportunities for help desk technicians will increase faster than the average growth expected for all occupations. Consistent advancement of technology is cited as the reason for the rapid employment rise.
Real testimonials from our Students!
I got an Associate degree In Electronics Engineering Technology in 1996. The results I got from getting that degree were good; however, I had been laid off several times within a time frame of 14 years. The last time I got laid off, I thought about my continued interest in computer technology and the lack [...] Read more
Mister Jackson
8/10/2017. My experience Global Information Technology was something I wouldn’t trade for the world. When I went there looking for A+ Training, I had been jobless for eight months. I was desperate to find something, anything that would change my life. Global Information Technology did just that. After completing the training program there, I actually [...] Read more
Wesley Cicotte
I’d just like to thank you and Global Information Technology for getting my career back on the right track. I had been unemployed for nearly 2 years after being laid off from ACCESS and I have been trying to find the right job. Couple months after applying to the unemployment, Michigan Works office approved me [...] Read more
Racha Ramdan
Manish – I am writing to say thank you. I thank God for Global Information Technology. I thank God for you, because you genuinely care about the direction of the student. I thank God for believing in me, for coaching me, and for helping me. I thank God for everyone at Global Information Technology for [...] Read more
Samar Gorial
In December 2008, I found myself parting ways with my employer of the last 22 years. I had become rather specialized in the Lotus Notes field and found that computer skill no longer in high demand and the entire IT job market rather depressed. Several months later, I became aware of Global Information Technology and [...] Read more
William Kolis
866-GO-GIT-GO
