ITIL Certification Training

Information Technology Infrastructure Library.


You Will Learn How To:

  • Prepare for and pass the ITIL Foundation Certification Exam
  • Identify opportunities to develop IT processes using ITIL guidelines
  • Interact with IT teams using ITIL terminology and concepts
  • Explore IT service management processes
  • Recognize the importance of IT and business integration

Global Information Technology’s ITIL Foundations Certification is designed to provide a no non-sense introduction to ITIL and certification by professionals who have actual experience in implementing best practices.

IT organizations are faced with a rapidly evolving environment coupled with a more headcount-constrained staff, where standardization on optimal systems and procedures is a critical success factor. The Information Technology Infrastructure Library (ITIL) is a set of best practices that may be used to deliver high quality IT services. ITIL’s body of knowledge represent the consensus derived from over a decade of work and experience by thousands of IT professionals world-wide, earning for it the status as de facto world standard for IT best practices.

ITIL® is a registered trade mark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.