Help desk technicians assist individuals with day-to-day computer use, including installation, maintenance and troubleshooting of software, hardware, networking, and other aspects of personal computing.
As the first-tier level of support, help desk techs answer telephone calls and electronic messages from people experiencing issues with the operation of one or more computers. They may be employed by a private enterprise and serve specifically the employees of the company, which requires deep familiarity with the company’s chosen operating systems and any proprietary software applications.
The Bureau of Labor Statistics (BLS) projects that job opportunities for help desk technicians will increase faster than the average growth expected for all occupations. Consistent advancement of technology is cited as the reason for the rapid employment rise.
Real testimonials from our Students!
Global Information Technology: To whom it may concern: I was looking around for a training institution that offered Oracle 10g DBA program. I found only one school that offered this program at the best price and the right fit for me. The school name is Global Information Technology (Global I.T.). I still remember that moment [...] Read more
Vijaykumar Patel
I am writing this letter with the utmost sincerest appreciation, respect and regard for the staff and faculty at Global Information Technology. Words cannot express the gratitude I have for everything you have done for me. When I began at GIT, I was unsure about a few things: the means to reach my goal and [...] Read more
William Dicks
I cannot begin to tell you how fortunate I am to have found Global Information Technology (GIT). I had been laid off in the spring and was looking for a new job. The Web Program sparked my interest. I have degrees in Advertising and Graphic Design but learning to design web sites was something I [...] Read more
Jennifer Dudek
Global Information Technology is a fantastic place where I was able to learn & grow my skills and further my professional development. Despite the circumstances of 2020 and the classes being virtual, I was able to learn so much as the instructors were accommodating with everyone’s learning styles. I am grateful to Michigan Works! for [...] Read more
Snigdha Suvarna
I was fascinated to work as an IT Technology Professional since grade school, but I had no clue where to start. After graduating from a community college with a degree in Computer Information Systems, I still found myself confused to jump right into IT career without accruing sufficient amount of knowledge and hands on experience. [...] Read more
Ripon Uddin
866-GO-GIT-GO
