| Unit 1: Introduction to Exchange Server 2003
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 | Topic A: Types of messaging systems
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| Topic B: Exchange Server 2003 features
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| Topic C: Exchange Server 2003 editions
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| Unit 2: Exchange Server 2003 Installation and Configuration
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| Topic A: Server preparation
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| Topic B: Exchange Server 2003 installation
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| Topic C: Exchange Server 2003 Administration Tools
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| Topic D: Exchange Server 2003 configuration
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| Topic E: Configuring DNS to support Exchange
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| Unit 3: Recipient management
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| Topic A: Recipient types
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| Topic B: Recipient management
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| Topic C: Query-based distribution groups
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| Topic D: Recipient settings
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| Topic E: Recipient policies
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| Unit 4: Outlook and Outlook Web Access
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| Topic A: Exchange client access
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| Topic B: Microsoft Outlook 2003 installation
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| Topic C: Internet e-mail clients
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| Topic D: Outlook Web Access
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| Topic E: Outlook and Outlook Web Access security
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| Unit 5: Address Management
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| Topic A: Address lists
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| Topic B: Offline Address Lists
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| Topic C: Recipient Update Service
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| Unit 6: Public Folders
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| Topic A: Getting started with public folders
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| Topic B: Public folder permissions
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| Topic C: Public folder replication
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| Topic D: Public folder referrals
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| Topic E: Troubleshooting public folders
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| Unit 7: Configuring and managing Exchange Server
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| Topic A: Administrative groups
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| Topic B: Routing groups
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| Topic C: Front-end/Back-end configurations
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| Topic D: Virtual servers and directories
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| Unit 8: SMTP and Exchange message routing
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| Topic A: The Simple Mail Transfer Protocol
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| Topic B: SMTP and Exchange
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| Topic C: Message routing
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| Unit 9: Data storage and hardware resources
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| Topic A: Data storage
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| Topic B: The Extensible Storage Engine
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| Topic C: Content Indexing
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| Topic D: Storage group planning
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| Topic E: Hardware upgrades
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| Unit 10: Exchange Server 2003 security
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| Topic A: Exchange permissions
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| Topic B: SMTP Security
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| Topic C: E-mail encryption
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| Unit 11: Backup and recovery
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| Topic A: Disaster planning
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| Topic B: Backing up Exchange
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| Topic C: Restoring Exchange data
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| Unit 12: Exchange server maintenance
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| Topic A: Daily maintenance
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| Topic B: Scheduled maintenance
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| Topic C: On-demand maintenance
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| Unit 13: Migrating from Exchange 5.5 to Exchange Server 2003
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| Topic A: Migrating from Exchange 5.5 to Exchange Server 2003
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| Topic B: Migrate Windows NT 4.0 users and groups
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| Topic C: Connect the Exchange 5.5 directory to the Active Directory
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| Topic D: Move mailbox and public folder contents
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| Topic E: Exchange 2000 upgrade
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