A+ Certification

Course Name: A+ Certification

Course Number: APLS-0-0350

Pre-Requisites:

Basic Computer Skills, Basic Hardware and Software Knowledge.

Benefits:

A+ certification, sponsored by CompTIA, the Computing Technology Industry Association, is an internationally recognized validation of technical knowledge and customer satisfaction skills required of a computer service Technician.If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. After finishing A+ certification one will be enabled with the skills to effectively troubleshoot & repair PC’s and work as a hardware technician at many of today’s computer stores such as Best Buy, CompUSA, Circuit City, and Radio Shack. A+ Certification also helps you work toward the following job titles: Bench Technician or Depot Technician. Students will learn how to support and repair desktop computers, laptops, portables, printers, and scanners. Security, from both a hardware and software perspective, is covered extensively. Information Support Services (A+) Careers: PC Support Specialist, Help Desk Specialist, Help Desk Maintenance Tech Help Desk PC Systems Coordinator , Technicial Support Specialist, User Support Specialst, Information Support & Services and Maintenance Technician. Global Information Technology is proud to be a CompTIA Learning Alliance (CLA) Academy and provides A+ training using official curriculum.

What you will learn:

The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702. CompTIA A+ Essentials tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals. CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

Course Content:

	Part 1 - CompTIA A+ - Computer Essentials - 220-701 Unit 1: Troubleshooting methodology
	Topic A: Troubleshooting models
	Topic B: Professionalism
	Unit 2: Operating systems
	Topic A: Operating system fundamentals
	Topic B: Directory and file management
	Topic C: File and folder permissions
	Unit 3: Electricity and power supplies
	Topic A: Electrical safety
	Topic B: Power supplies
	Unit 4: CPUs and motherboards
	Topic A: Central processing units
	Topic B: Packaging, slots, and cooling techniques
	Topic C: Motherboards
	Unit 5: The Basic Input/Output System
	Topic A: The BIOS and CMOS
	Topic B: The POST and boot processes
	Unit 6: Memory systems
	Topic A: Memory
	Topic B: Memory packaging
	Topic C: Memory monitoring
	Unit 7: Bus structures
	Topic A: Buses
	Topic B: The PCI bus
	Topic C: Video buses
	Unit 8: Expansion cards
	Topic A: Drive adapters
	Topic B: Video cards
	Topic C: Sound cards
	Topic D: Internal modems
	Unit 9: Peripheral connection types
	Topic A: Serial and parallel connections
	Topic B: PS/2 connections
	Topic C: USB connections
	Topic D: FireWire connections
	Topic E: Multimedia connections
	Unit 10: Data storage devices
	Topic A: Hard drives
	Topic B: Optical drives
	Topic C: Removable storage devices
	Topic D: Drive maintenance
	Unit 11: Video output and image input devices
	Topic A: Monitors
	Topic B: Scanners and cameras
	Unit 12: Printers
	Topic A: Printing technologies
	Topic B: Printer installation and optimization
	Unit 13: Connecting computers
	Topic A: Networking concepts
	Topic B: Wired network connections
	Topic C: Basic internetworking devices
	Unit 14: Networking computers
	Topic A: Addressing
	Topic B: Client configuration
	Unit 15: Portable computers
	Topic A: Notebook computers
	Topic B: Notebook issues
	Unit 16: Monitoring and management
	Topic A: System monitoring
	Topic B: System performance
	Topic C: System management
	Unit 17: Operating system troubleshooting
	Topic A: Windows startup
	Topic B: System troubleshooting
	Unit 18: Security
	Topic A: Operating system security
	Topic B: Windows Encrypted File System
	Topic C: Security hardware
	Topic D: The human aspects of security
	Unit 19: Windows installation and upgrades
	Topic A: Windows installation
	Topic B: Upgrades
	Unit 20: Safety and maintenance
	Topic A: Safety and hazards
	Topic B: Computer maintenance
	Topic C: Safe work practices
	Topic D: Disposing of computer equipment
	Unit 21: Troubleshooting hardware
	Topic A: Backups
	Topic B: Hardware problems
	Part 2 - CompTIA A+ - Practical Application - 220-702 Unit 1: Power systems
	Topic A: Power supplies
	Topic B: Power supply troubleshooting
	Unit 2: CPUs and motherboards
	Topic A: CPU and motherboard installation
	Topic B: Motherboard troubleshooting
	Unit 3: Memory systems
	Topic A: RAM installation
	Topic B: Memory troubleshooting
	Unit 4: Expansion cards
	Topic A: Host system interaction
	Topic B: Expansion card installation
	Topic C: Expansion card troubleshooting
	Topic D: Port, cable, and connector troubleshooting
	Unit 5: Data storage devices
	Topic A: Hard drives
	Topic B: Optical drives
	Topic C: Removable storage devices
	Topic D: Storage device troubleshooting
	Unit 6: Printers and scanners
	Topic A: Maintenance
	Topic B: Troubleshooting
	Unit 7: Mobile computing
	Topic A: Configuration
	Topic B: Component replacement and troubleshooting
	Unit 8: Windows management
	Topic A: Directory and file management
	Topic B: Resource management
	Topic C: Remote management
	Unit 9: Windows maintenance
	Topic A: Monitoring
	Topic B: Maintenance
	Topic C: Task Scheduler
	Topic D: Troubleshooting
	Unit 10: SOHO networking
	Topic A: Networking basics
	Topic B: Installing a wireless network
	Unit 11: Network troubleshooting
	Topic A: Troubleshooting basics
	Topic B: Troubleshooting the network
	Unit 12: Security
	Topic A: Common security threats
	Topic B: Implementing and troubleshooting security
	Appendix A: Binary, octal, and hexadecimal numbering
	Topic A: Count like a computer

Duration: 56 Hours

Tuition: Call for Specials!

Exam Overview

Course Schedule

F.A.Q.